Identity and contact details of the data controller
The website https://www.chateau-montrose.com/ (hereafter the “Website”) has been put in place by SCEA CHATEAU MONTROSE with its registered office in SAINT-ESTEPHE (33180), listed in the RCS of BORDEAUX under the number 399 847 532.
CHATEAU MONTROSE acts as data collector for the personal data it collects about you through this website (hereafter the “Data”).
For any question related to the collection and processing of your Data by CHATEAU MONTROSE, you can contact us by email at the following address:
Information on the processing of your Data
Purpose
The personal data about you that we collect and process allows us to:
Reply to questions and requests sent using our contact form;
Legal basis
The processing of your Data is carried out on the basis of your consent (completing the form is a clear positive action implying consent).
Retention time
We retain your Data for:
- 5 years from the last contact we had with you (e.g. a request for documentation or a click on a hypertext link contained in one of our emails)
At the end of the retention times indicated above, we will delete your Data. Before these deadlines expire, we may contact you again to find out if you agree to longer retention of your Data, in which case the deadlines given above will start to run again.
Required or optional nature of Data supplied
Data indispensable for CHATEAU MONTROSE to achieve the purposes described above is indicated with an asterisk on the contact form. If you do not fill in the required fields, we will not be able to reply to your requests and/or provide the requested services.
Data without an asterisk is optional; it allows us to know you better and improve our services and communication with you.
Cookies
Browsing the CHATEAU MONTROSE website gives rise to the storage of cookies. Cookies are small text files stored on your device, containing a certain amount of data about your browsing (e.g. date, time and number of visits, how you arrived, preferences).
We use cookies to:
- Ensure correct Website operation;
- Analyse anonymously the number of visits to the pages (number of visits, visitor activity, return frequencies) and the performance of the Website.
Cookies are kept for a maximum of 13 months. This period is not extended as a result of new visits.
Storage of cookies on your device is subject to your consent. Thus, on reaching our Website, an information banner tells you that we use this technology and that by continuing to browse, you accept the storage of cookies on your device. You can nevertheless configure them at any time by clicking on the following link: Configure cookies.
Recipient of the Data
In connection with the provision of our services, we may transmit or give access to your Data to the following departments and subcontractors:
- The department in charge of communication and marketing for management of the Website;
- The subcontractor Saison d’Or, for hosting of the Website;
CHATEAU MONTROSE may be required to communicate your Data to third parties in cases where such communication is authorised and required by law or a court order, or if this communication is necessary to ensure the protection and defence of its rights .
Outside these cases, your Data will not be transferred or made available to any third party without your prior consent.
CHATEAU MONTROSE will not transfer your Data to a country outside the European Union.
Your rights
You have a right of access to the Data about you, the right to request correction, deletion or portability, as well as the right to request a limit on the processing of your Data and to withdraw your consent.
You also have the possibility to oppose, at any time:
- Processing for prospecting purposes instigated by CHATEAU MONTROSE;
- For reasons related to your particular situation, processing based on the legitimate interests ofCHATEAU MONTROSE
These rights can be exercised at any time by sending an email to: chateau@chateau-montrose.com
Or a letter by post to:
Château Montrose
33180 Saint-Estèphe
FRANCE
You also have the right to lodge a complaint with a supervisory authority.
The French supervisory authority is the Commission nationale de l’Informatique et des Libertés (CNIL), 3 Place de Fontenoy – TSA 80715 – 75334 PARIS CEDEX 07.
